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You can operate the device by the switch button and the M button. long press the switch button for about 3 seconds can be used to switch the machine, while pressing the switch button twice continuously can change the fixed mode to the cyclic mode. Single press the M button to adjust Vibration or electric shock function, long press the M key to adjust to a fixed level, press the M key 3 times to clear the record of the warning number.
Integrated Minimalist Design
Streamline design, light-luxury sense, give you aesthetic feeling.
✓ Crash-Proof: The device adopts fully sealed assembly process, which is highly resistant to falling. At the same time its anti-oil and anti-water screen design can effectively prevent water droplets and oil adhesion, more convenient for you to operate.
✓ Smart Touch Screen: Its smart touch screen provides a longer service life, and you can operate it more smoothly. Generally, the power button and mode selection button can meet your daily needs.
✓ Smart Protection Mode: When the device is activated 6 times continually, it will stop working for 1 minute. This is applicable in any mode to give the dog time to rest and prevent the dog from being subjected to continuous punishment.
✓ Magnetic Charging: The device has a magnetic suction charging port, which can be charged with a gentle touch. Charge for 70 minutes, standby for 150 days, which can meet the needs of a long trip, but also avoid the need to charge often and the trouble of no power when using it.
✓ Richer Interface Content: The smart color display contains every detail you want to see. There is a record of the number of warning times, intensity level, working mode, electricity and stimulus mode. Through the record of warning times, the training situation of your dog can be understood directly, so as to make a more detailed training plan for him.
Note: For orders with multiple items, the processing time will be based on the item with the longer processing time.
Unless otherwise notified, all orders will leave our warehouse within 2 to 4 working days. After the product leaves the factory, it usually takes 10 to 20 working days to receive the goods, depending on your alternative location. After the product is shipped, you will immediately receive a tracking number from the shipping company. This will let you know where the goods are and how long it will take.
Please note that delivery time does not include processing time. The total time required to receive an order is processing time + shipping time.
If there are any problems with your order, you can submit a trouble ticket to our support center for further assistance. Our dedicated customer service team will contact you within 24 hours.
Compared with small packages delivered by FedEx or UPS, it takes longer to transport large items. We cooperate with major freight forwarders.
Shipping and handling
Duty-free, standard shipping-5.98 USD (Global)
Excluding tax, free shipping on orders over 49.99 USD (applicable to single orders worldwide)
At petkitshop, we are honored to bring great value and service to our customers. We provide delivery services from warehouses in the US and China through FedEx, USPS, DHL, 4px and other express methods.
In fact, we ensure that 95% of orders can be delivered on time. For some remote places, it may take longer.
All packages have specific tracking information.
Shipping method and cost
|Shipping Method||Country or Region||Transportation Time|
|Standard Shipping||USA||10 – 20 days|
|Standard Shipping||Canada||12 – 25 days|
|Standard Shipping||Australia||18 – 30 days|
|Standard Shipping||UK||14 – 35 days|
|Standard Shipping||France||12 – 32 days|
|Standard Shipping||Germany||15 – 30 days|
|Standard Shipping||Spain||15 – 30 days|
|Standard Shipping||Italy||15 – 30 days|
|Standard Shipping||Mexico||15 – 30 days|
|Standard Shipping||Israel||15 – 30 days|
|Standard Shipping||Other countries||15 – 35 days|
During public holidays (Monday to Friday are working days), shipping time may be affected because manufacturers and express companies will restrict operations during this period. Although unfortunately this is beyond our control, we will do our best to improve this issue.
Do you provide tracking information?
Yes, you will receive an email with tracking information after your order is sent. If you still have not received the tracking information within 5 days, please contact us.
My tracking record says “No information is currently available.”
If tracking information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the update status of the tracking website.
Taxes & duties
For the United States
Please note that our products do not charge any taxes in the United States.
*All shipping times do not include customs clearance/customs delays. We are not responsible for any other customs/duties that may need to be paid for orders outside the United States.
Thank you for trusting our business! If you have any questions, please contact our customer service center: [email protected] for help with your order.